Effective date: 31 October 2025
Howling Moon (Pty) Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://www.howlingmoon.co.za/ (the “Website”), submit forms, subscribe to newsletters, request quotations, or interact with us in any other way.
1. Who We Are
- Responsible Party (POPIA) / Data Controller (GDPR): Howling Moon (Pty) Ltd
- Registration Number: [Insert if available – optional]
- Physical Address: 26 Cincaut Road, Blackheath, Cape Town, South Africa
- Telephone: +27 21 003 5790
- Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Information Officer: [Name – insert if known, otherwise “The Directors”]
2. What Personal Information We Collect
A. Contact Form
- First Name
- Last Name
- Contact Number
- Email Address
- Province
B. Email Subscription
- Name
- Email Address
C. Quotation Cart System
- Name
- Email Address
- Company (optional)
- Contact Number
- Country
D. Testimonials & Client Stories
- Images, names, stories, or quotes voluntarily submitted by you for public display
E. Automatically Collected Data
- IP address, browser type, device information, pages visited, time and date of visit (via cookies and analytics – see Section 6)
We do not process payment card details on the Website. No payments are taken online.
3. How We Use Your Personal Information
We only process personal information for the following lawful purposes (POPIA s 11):
- To respond to enquiries submitted via the contact form
- To send newsletters and marketing material (only with your consent – opt-in)
- To generate and send quotations requested via the cart system
- To display testimonials and stories you have consented to share
- To improve the Website (analytics)
- To comply with legal obligations (e.g., tax, consumer protection)
4. Legal Bases (GDPR – for EU visitors)
- Consent – newsletter subscription, testimonial publication
- Contract – processing quotation requests
- Legitimate Interests – analytics, security, responding to contact forms (where not marketing)
5. Sharing of Personal Information
- We do NOT sell, rent, or distribute your personal information to third parties.
- We may share data with trusted service providers who assist us under strict confidentiality (e.g., hosting provider, email delivery service, IT support). These operators are
