Terms of use

Last updated: 31 October 2025

By accessing or using https://www.howlingmoon.co.za/ (the “Website”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree, please do not use the Website.

1. Who We Are

• Operator: Howling Moon (Pty) Ltd
• Physical Address: 26 Cincaut Road, Blackheath, Cape Town, South Africa
• Telephone: +27 21 003 5790
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Website: https://www.howlingmoon.co.za/

These Terms are governed by the laws of the **Republic of South Africa**.

2. Purpose of the Website

The Website provides information about Howling Moon products (rooftop tents, trailer tents, awnings, etc.), allows users to:

• Request quotations via the cart system
• Submit enquiries via the contact form
• Subscribe to marketing emails
• View and submit testimonials and stories

No purchases or payments are processed on the Website. All transactions occur offline.

3. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Website.

4. Intellectual Property

• All content on the Website (text, images, logos, product photos, videos, designs) is owned by **Howling Moon (Pty) Ltd** or its licensors.
• You may view and print pages for personal, non-commercial use.
• You may not reproduce, distribute, or create derivative works from any content without prior written consent.
• The **Howling Moon** trademark and logo are registered or pending trademarks. All rights reserved.

5. User-Submitted Content (Testimonials & Stories)

By submitting photos, stories, reviews, or testimonials:

• You grant Howling Moon a **perpetual, royalty-free, worldwide license** to use, display, and publish the content on the Website, social media, and marketing materials.
• You confirm you own the rights to the content or have permission from the owner.
• We may edit or remove submissions at our discretion.
• You may request removal by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

6. Quotation Requests

• Quotations are **non-binding estimates** and valid for 14 days unless stated otherwise.
• Submission of a quotation request does not create a contract.
• All final sales are subject to a separate written agreement and our standard trading terms.

7. Accuracy of Information

• We strive to ensure all product details, pricing, and specifications are accurate.
• Errors may occur. We reserve the right to correct errors and update information at any time.
• Images are for illustration. Actual products may vary slightly.

8. Links to Third-Party Websites

• The Website includes links to **Facebook** and **Instagram**.
• We are not responsible for the content, privacy practices, or availability of external sites.
• Linking does not imply endorsement.

9. Disclaimer of Warranties

The Website is provided **“as is”** and **“as available”**.

We do not warrant that:

• The Website will be uninterrupted or error-free
• Defects will be corrected
• The Website is free of viruses or harmful components

Your use of the Website is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law:

• Howling Moon will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website.
• Our total liability shall not exceed ZAR 1,000.

This limitation applies under the **Consumer Protection Act** where permissible.

11. Indemnity

You agree to indemnify and hold Howling Moon harmless from any claims, losses, or damages (including legal fees) arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Content you submit

12. Termination

We may suspend or terminate your access to the Website at any time, without notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of the **Republic of South Africa**.

Any dispute will be subject to the exclusive jurisdiction of the courts in **Cape Town, Western Cape**.

As a consumer, nothing in these Terms affects your rights under the Consumer Protection Act, including your right to approach the National Consumer Commission or Consumer Tribunal.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted here with the “Last updated” date.

Continued use of the Website after changes constitutes acceptance of the new Terms.

15. Contact Us

For any questions about these Terms, contact:

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Phone: +27 21 003 5790
• Address: 26 Cincaut Road, Blackheath, Cape Town, South Africa

Howling Moon – Built for adventure. Protected by fair terms.